This entry came across my Twitter Machine recently:
“More info soon! RT @WsmokeDP: @IronPigs Clicked on bypass by accident asked for seat info. Delivery? Fill me in! Bypass is the best!”
This got my attention. I didn’t use the Bypass a ton, but I did make good use of it on several occasions when the lines were very long or when I was migrating to another location in the park and wanted to have my food ready for me when I go there. It worked well, with very few glitches.
So, in-seat delivery would be fabulous. I picked up my iPhone and punched up the app. It asked for permission to use my location, and then put me right in touch with Coca Cola Park. As the Twitter user above described, it asked for my seat location. Since I know where my seats are, I put it in. The next screen was the concession list. For the club level, it gave me the option of delivery or pickup from the Hog Heaven club-level concession stand. Click on delivery, and it brings up the regular menu, including beer (along with a red banner letting me know the concession stand is now closed.)
I decided to test other locations. I put in a random field level seat in section 115. It did not give me the option of in-seat delivery. Perhaps the in-seat delivery will be available only for “heavy rollers” in the club level. Perhaps they’re still working out the kinks. I wonder if there’ll be a delivery fee. What about tipping? I guess we’ll find out soon enough.
noisenation.mlblogs.com 
My father would have said something to the effect of “You don’t click on ___ like that by accident!” 😛
I use the Bypass lane frequently and in seat delivery would be a nice touch for the club level. You’ll have to hook me up Kram! 😛
There were a few problems with it last year (computers down) but the IronPigs’ employees were great at handling the situation in a very timely and professional matter. Got my food and my payment was taken care of later.
If you have a smartphone (works on Android, Apple, Blackberry, etc.) I encourage you to try the Bypass Lane – simple to use and avoids countless hours in line over an 80 game span. (http://bypasslane.com/)
I’ll gladly pay the $1.00 surcharge to avoid the line and receive a text message when my order is ready. Since your order is charged to your credit card “automagically” you just grab your food and eat! I even used it to order a Large Coke when the lines were wrapped around themselves.
I appreciate the IronPigs embracing technology and I bet we might just see some more technology in action at Coca Cola Park soon! 😛
DiPro
Wait a minute, DiPro. I saw you wandering around my–err, “the club”–level plenty last year. When I asked where you were sitting “in a suite” came out. Now, if you’re getting the free grub from the suite, well, the Bypass becomes less important and we understand who the REAL ‘heavy roller’ is around here. 😉
Good point about the glitches. I didn’t go into too much detail in my post, but there were a couple times where they “forgot to check” the bypass monitor and my food took much longer than if I’d have just stood there. No biggie. One time, I had to change beer brands because my selection was out, and the new one was 50-cents cheaper. I didn’t make a big deal–crediting my bypass/credit card would have been more hassle than two quarters. Another hiccup was the soda. It got better through the year, but often I think it came up on their screen as “Medium Fountain” without the brand. Once you get to the window, they would ask what kind, then have to run and get it. Same with the beer–I don’t know if they didn’t want to pour it until they knew I was going to show up and be over 21. Perhaps this was to save on waste, but it cost a few minutes. I’m nit-picking, though. It was good, and a valuable addition.
The credit card angle is an important one. At first, I didn’t like it because I didn’t really want “hamburgers and beer” sitting on my card. But then, if I don’t show up at the park with at least $50 in my pocket, I ususally run out at some point. It came in handy that way a couple times.
Finally, the beer. (sometimes I get thirsty…) There was seldom a “beer man” available on the club level last year, which took me to the bar for my liquid refreshment. That club bar can get really, really busy at times–again wasting time. Twice I punched up two beers on the Bypass so that I could quickly get them and get back to the game. Please don’t tell Mrs. Kram.